Frequently Asked Questions

Museon Academy is a comprehensive music education platform offering online courses, events, and digital content prepared by world-renowned musicians and music instructors.

We offer training for piano, violin, viola, cello, guitar, flute, clarinet, and many other instruments. Music theory, composition, and voice lessons are also available.

You can create a free account by clicking the "Sign Up" button in the top right corner of our website. You can register with your email address or your social media accounts.

Basic membership is completely free. To access premium content, you can pay per product or take advantage of our monthly/yearly subscription plans.

The courses you purchase can be accessed from the "My Library" section of your account. You can watch the courses on any device, at any time.

No, you have lifetime access to the courses you purchase. You can rewatch them at your own pace, as many times as you like.

You can pay by credit card (Visa, Mastercard), debit card, and bank transfer/EFT. Installment payment options are also available.

We offer a 30-day refund guarantee on our digital products. If you are not satisfied, you will receive a full refund.

You can watch our courses on computers, tablets, and smartphones. An up-to-date web browser is all you need.

First, check your internet connection. We recommend clearing your browser cache or trying a different browser. If the problem persists, contact our support team.